If Hair Explained isn't right for you, you can get your money back within 30 days.

• Who it covers: subscriptions bought on hairexplained.io on or after October 21, 2026. Purchases made in the App Store or Google Play follow Apple's and Google's own refund rules.
• What you get back: your first payment, in full. No service fee is kept.
• How long you have: 30 days from the date of your first payment.
• How to ask: email support@hairexplained.io from the address you used to buy, and write "money-back guarantee". No questions asked.
• When it arrives: we send the refund to your original payment method within 7–10 business days. Your bank may take a little longer to show it.
• What happens next: the refund cancels your subscription, so you won't be charged again, and your access ends.
• Once per customer.

This guarantee adds to our Terms of Service. Where the two differ, this guarantee applies.